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Privacy

Your privacy is critically important to us.

Real Phat Foods is located in Idaho, United States

It is Real Phat Foods's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://realphatfoods.com (hereinafter, "us", "we", or "https://realphatfoods.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy sets forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Real Phat Foods collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Real Phat Foods's purpose in collecting non-personally identifying information is to better understand how Real Phat Foods's visitors use its website. From time to time, Real Phat Foods may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Real Phat Foods also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://realphatfoods.com blog posts. Real Phat Foods only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Real Phat Foods's websites choose to interact with Real Phat Foods in ways that require Real Phat Foods to gather personally-identifying information. The amount and type of information that Real Phat Foods gathers depends on the nature of the interaction. Information collected via comments is the through a Gravatar service. The Gravatar service privacy policy is available here: https://automattic.com/privacy/

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Protection of Certain Personally-Identifying Information

Real Phat Foods discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Real Phat Foods's behalf or to provide services available at Real Phat Foods's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Real Phat Foods's website, you consent to the transfer of such information to them. Real Phat Foods will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Real Phat Foods discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Real Phat Foods believes in good faith that disclosure is reasonably necessary to protect the property or rights of Real Phat Foods, third parties or the public at large.

If you are a registered user of https://realphatfoods.com and have supplied your email address for email correspondence purposes, Real Phat Foods may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Real Phat Foods and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Real Phat Foods takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Real Phat Foods may collect statistics about the behavior of visitors to its website. Real Phat Foods may display this information publicly or provide it to others. However, Real Phat Foods does not disclose your personally-identifying information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Real Phat Foods uses cookies to help Real Phat Foods identify and track visitors, their usage of https://realphatfoods.com, and their website access preferences. Real Phat Foods visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Real Phat Foods's websites, with the drawback that certain features of Real Phat Foods's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Real Phat Foods's use of cookies.

E-commerce

Those who engage in transactions with Real Phat Foods – by purchasing Real Phat Foods's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Real Phat Foods collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Real Phat Foods. Real Phat Foods does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities or receiving an order.

Privacy Policy Changes

Although most changes are likely to be minor, Real Phat Foods may change its Privacy Policy from time to time, and in Real Phat Foods's sole discretion. Real Phat Foods encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

 

We collect information about you during the checkout process on our store.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. 

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and order fulfillment staff can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

 

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.

  

Third-Party

You may be storing personal data and depending on which third-party payment processors you’re using to take subscription payments, you may be sharing personal data with external sources.

What we collect and store

For the purposes of processing recurring subscription payments, we store the customer's name, billing address, shipping address, email address, phone number and credit card/payment details.